FRAMED PRINT ORDERS
Framed prints are available only in the UK, Ireland, Scotland, Europe & the UAE.
Limited edition framed prints are only available in the UAE.
Rolled prints & Limited editions are shipped worldwide.
All of our ‘collections’ (Original artwork) can be shipped worldwide. Delivery is included in the pricing of the artwork.
Additional shipping costs only applies when artwork is framed. If desired frame can be removed.
SHIPPING DELIVERY TIMINGS
Once the order is received, we will process it with 24 hours. Orders received after 3:00pm GST, it will be processed the next working day. For domestic deliveries and all the GCC countries we estimate a delivery time of 7-10 working days. For Europe the estimated delivery time will be 10-14 working days. For the Rest of the World, we estimate a delivery time of 14-20 working days. (For framed prints - rolled prints will be dispatched quicker than the above)
Please contact us if you have any questions.
IMPORT CUSTOM DUTIES & TAXES
Please note that Anna McKeown Collection artwork is shipped from UAE, UK & Ireland. International orders may be subject to duties and taxes by the destination country's Customs and Duties department. These and all the related charges are the responsibility of the customer.
RETURNS POLICY
Thank you for purchasing from Pop and Toast Collection. All our framed prints are non-refundable as they all made to order and therefore we cannot offer an exchange/refund.
For rolled prints we will offer an exchange within 14 days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, we will inspect it and process your exchange. (only)
If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for an exchange.
Please note, that unwanted orders are returned at your own cost and our delivery charges are non-refundable. We do recommend that you obtain a free certificate of postage to protect your parcel should it be lost in transit as we do not become responsible for your parcel until it makes it back to us.
Gift vouchers and commissions are non refundable.
To initiate a return or if you have questions, please contact us.
